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Privacy Policy

Your Privacy is Our Priority

At Atlantic FX - eFOREX, Inc. (EFX) protecting your privacy is important to us. Our Company is committed to safeguarding the personally identifiable financial information you provide us as part of the trading account process. We want you to understand what information we collect and how we use consumer information in order to provide our Clients premier services and products. The following information outlines EFX's Privacy Policy and briefly describes how we treat non-public personal information.

Information eFOREX Collects

We may collect non-public personal information about you from the following sources:

  • Information provided by you on an application or other forms such as your name, address, date of birth, ID, occupation, assets, and income;
  • Information about your transactions with us or our affiliates;
  • Information we receive from non-affiliated service providers, including reporting agencies.

When you apply for or maintain an account with EFX, we collect personal information about you for business purposes, such as evaluating your financial needs, processing your requests and transactions, or informing you about products and services that may be of interest to you, plus providing client services.

Information eFOREX May Disclose

eFOREX does not disclose any non-public personal information about you to either our affiliates or non affiliates except as permitted by law. We limit access to staff members who conduct our business, service your account, and help you accomplish your financial objectives, such as providing you with a broad range of products and services. We may also disclose your non-public information as described above to persons or companies that perform services on our behalf.

In addition, we may disclose personal information with non-affiliated companies and regulatory authorities as permitted or required by applicable law. For example, we may disclose personal information to cooperate with regulatory authorities and law enforcement agencies to comply with official requests, and as necessary to protect our rights or property.

Sharing Information with Our Affiliates

We may share personal information described above with our affiliates for business purposes, such as servicing client accounts and informing consumers about new products and services as permitted by applicable law. Our affiliates are companies under common control with EFX or controlled in whole or in part by EFX including financial service companies, such as dealers, other brokers, futures commission merchants, and advisers.

Verifying Your Personal Information

Keeping our client information up-to-date and accurate is important to us. You are allowed reasonable access to the information we have about you. Most of this information is contained in account statements that you receive from us and applications that you submit to obtain our products and services. We encourage you to review this information and notify us if you believe any information should be corrected or updated. Information related to a claim, criminal or civil proceedings may not be reviewed and updated.

Security Procedures

We maintain physical, electronic, and procedural safeguards to protect your non-public personal information. Should your relationship with us end, we will maintain and only disclose non-public personal information that we have about you in accordance with this Privacy Notice.

Request for More Detailed Information

This Notice is a summary of our Privacy Policy. If you would like a more detailed explanation regarding eFOREX's information practices, please send your request in writing to us at Office B1804 B Tower Torre de Las Americas Punta Pacifica, Panama.

Remote Desktop Services

General Services: EFX will attempt to diagnose your technical issue. Problem diagnosis and support may not be completed because of a problem with your computer or its configuration that is beyond our control.

Remote support services may be offered to you via the Internet if your PC has a working cable or DSL high speed Internet connection. If you choose to receive remote support, then EFX remotely logs onto your PC through your high-speed Internet connection to view your computer desktop. EFX will keep you fully briefed on every step of the process while solving your technical issue. Remote support may involve the installation of software on your computer which will allow EFX to provide you with remote support services (e.g. VNC). By choosing to receive remote support, you agree to allow EFX to use whichever tools are necessary to correct your technical issue.

Your Responsibility: You understand and agree that prior to contacting or allowing EFX to perform diagnostic repair or other services on your computer, it is your responsibility to back-up your data, software, information or other files stored on your computer discs and/or drives. You acknowledge and agree that EFX shall not be responsible or liable under any circumstance for any loss or corruption of data and/or software.

LIMITATION OF LIABILITY: TO THE EXTENT PERMITTED BY LAW, YOU AGREE THAT EFX IS NOT LIABLE FOR ANY DAMAGES TO YOUR PC, LOSS, ALTERATION, OR CORRUPTION OF ANY DATA OR FOR YOUR INABILITY TO USE YOUR COMPUTER EQUIPMENT OR OTHER PRODUCT. WHILE EFX TAKES PRECAUTIONS TO PROTECT PERSONAL INFORMATION THAT IS PROVIDED THROUGH THE COURSE OF BUSINESS, WE CANNOT TAKE RESPONSIBILITY FOR DATA LOSS ON THE PRODUCTS OR SYSTEMS SERVICED. ANY INFORMATION YOU TRANSMIT VIA EMAIL OR THROUGH OTHER FORMS OF ELECTRONIC COMMUNICATION WILL BE DONE AT YOUR OWN RISK. WE CANNOT ENSURE OR WARRANT THE SECURITY OF SUCH INFORMATION.

Disclaimer: Forex trading involves significant risk of loss and is not suitable for everyone.



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